Terms, Conditions and Privacy Policy

The Use of this site
The rights to the design, images, logos, photographs and content of this site are owned by Melvyn Rutter Ltd, Melvyn Rutter Overseas Ltd and the wings logo by The Morgan Motor Company. They are protected by copyright, trademarks and other intellectual property rights. You may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this site without the written permission of any of the Companies. No hyperlink may link to this website without the permission of either Rutter Company mentioned here.

Liability
We try to ensure the accuracy of all of the content contained herewith. However, we do not accept any liability for the use made by you of the content. The content of this site should only be used for information purposes and you should not rely on it to make (or refrain from making) any decision or take (or refrain from taking) any action. The site is for your personal use and is not to be used for any commercial purpose. The Companies, Melvyn Rutter Ltd & Melvyn Rutter Overseas Ltd will also not be responsible for any loss, including wasted expenditure, corruption or destruction of data unless the loss results from something the Companies have done wrong.

Warranty, General Parts Return & Reporting Goods Damaged in Transit

All parts ordered from us are fully warranted against defects in materials and workmanship for a period of 12 months from purchase date. Warranty settlements will not exceed the cost of the original component. On receipt of your order, the parcel must be opened immediately to check no damage has occurred in transit. Should damage be encountered, this must be reported to us within 48 hours of receipt, with images of the damage and packaging, otherwise the carriers and ourselves cannot accept liability. Please keep all the packaging also.

The warranty & parts return does not cover:
1. Labour charges incurred in fitting or removal of said parts(s) 2. Failure resulting from incorrect installation or misuse. 3.Failure of or caused by related component(s). Parts correctly supplied in good faith that do not fit your vehicle will be refunded in full including return costs sent ifrom a UK address. For UK & overseas customers it is essential to contact us first as we have found in some cases non Morgan correct specification parts have been fitted to your car by a 3rd party and the parts we have supplied are infact correct. In this case the return carriage would not be covered but we would refund the cost of the part itself in full provided it has not been fitted and is in the same condition as supplied.
                                                                                                                                                                               

Warranty Returns
If a part you purchased from us fails in use, please contact us immediately.  The part may be returned within 12 months from the date of purchase. All returns must be accompanied by a copy of the original invoice. 
You will be refunded for the cost of return delivery, standard or least expensive method of delivery only. If you choose an alternative method of delivery you will be liable for any extra cost. Electrical parts returned for warranty will be tested and if found functional, no refund will be given and the part will be returned to you. 
When returning a part please advise us beforehand as the part may have failed due to other reasons and we can help accordingly.
For customers returning warranty parts from outside of the UK, we request that all shipping paperwork used by either a carrier or the Post Office state the return reason as “For Repair” or “Warranty Item Only” and being returned to original supplier. Failure to do so could incur additional Customs & Excise charges which the customer will be liable for.

Content and Advertisements
This site also provides links to and content from other Internet sites and resources. Because we have no control over these sites and resources, you acknowledge and hereby agree that we are not responsible for the availability of these external sites or resources and does not endorse and is not responsible for any content, advertising products, services or other materials on or available from these sites or resources. As we have no control over these other web sites we therefore cannot be responsible for your protection and privacy whilst visiting these sites. It is therefore important that you exercise care when viewing these sites.

Data Protection and Privacy Policy
Melvyn Rutter Ltd and Melvyn Rutter Overseas Ltd operate this site under strict privacy laws, including the recently introduced 2018 General Data Protection Regulation (GDPR) laws. Any details which you provide to us from which we can identify you, are held and processed in accordance with our privacy policy. No secure data or information held by us of our customers is available to anyone other than the person(s) it relates to, all being held in the strictest confidence, on our secure servers.

In using this site you maybe asked for contact information, including name, address, phone number and your email address. This site uses cookies which is a small file which asks permission to be placed on your computer’s hard drive. On acceptance by you, the file is added and the cookie helps analyse our web traffic or lets you know when you visit a particular site. If you do not want to accept cookies you may set your browser to decline this request. Cookies allow web applications to respond to you as an individual. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We look at search & traffic logs to analyse how our web site is performing and ways we can improve the customer usability. A cookie in no way will give us any access to your computer or any information about you, other than the data you choose to share with us and it is not passed onto a 3rd party. We use Google Analytics to analyse the use of our website. Our service provider provides statistical and other information about our website use by means of these cookies.

We may occasionally send promotional emails about our new products available, special offers or other information which we think you may find interesting using the email address which you have provided us. This information will also be used to send email notifications and/or newsletters which you have subscribed to. We may also contact you by telephone phone, fax or by post for other customer related issues. This information is kept securely and safeguards via password generation plus server firewalls have been put into place to secure that information by physical, electronic and managerial procedure we collect online. This information would be used to administer business with us for matters concerning purchase of goods or services via this web site. It will also allow us to send out statements, invoices and provide authority for us to collect payment for those goods or services. You may write or email us at any time if you wish that the information stored about you is removed. If you submit personal information and images for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

You may request us to provide you with the personal information we are holding and any information you feel we are holding about you is incorrect or incomplete, please write to or email us for an immediate response for correction.   

Governing Law and Jurisdiction
These terms and your use of this site are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.

Melvyn Rutter Ltd
Registered in England No: 1571655
Registered office: The Morgan Garage, Little Hallingbury, Near Bishop's Stortford, Herts CM22 7RA, England
VAT No: GB 249 5103 61
Directors: Melvyn Rutter, Sindy Rutter (Trinidad)

The site is operated and owned by Melvyn Rutter Ltd / Melvyn Rutter Overseas Ltd. Should you have any comments or suggestions, we would be delighted to hear from you.

E-Mail: [email protected]